Welcome to Umrao Holidays. By booking a holiday package with us, you agree to the following terms and conditions. We request you to read them carefully.
A minimum advance payment (as specified at the time of booking) is required to confirm your reservation.
The balance payment must be completed before the start of the tour.
Bookings are confirmed only after receipt of full or partial payment and issuance of confirmation by Umrao Holidays.
Package prices are based on the prevailing rates of hotels, transport, taxes, and other services.
Prices may vary in case of changes in fuel costs, taxes, or government regulations.
Inclusions (meals, transfers, activities, etc.) are mentioned clearly in each package; anything not listed will be considered an exclusion.
Cancellation requests must be made in writing (email/WhatsApp).
Cancellation charges apply as follows (unless otherwise specified):
30 days or more before departure: 10% of package cost.
15–29 days before departure: 30% of package cost.
7–14 days before departure: 50% of package cost.
Less than 7 days before departure / no-show: 100% of package cost.
Refunds (if applicable) will be processed within 14 working days.
Umrao Holidays reserves the right to modify itineraries, hotels, or activities due to unforeseen circumstances such as weather, strikes, or government restrictions.
Any additional costs arising due to such changes will be borne by the traveler.
Travelers are responsible for carrying valid government-issued ID proof (passport, visa, Aadhaar, etc., depending on destination).
Umrao Holidays is not responsible for denial of entry, boarding, or travel due to insufficient/invalid documents.
While we take utmost care in arranging services, Umrao Holidays acts only as an agent between travelers and service providers (hotels, transport, airlines, etc.).
We are not liable for delays, accidents, natural calamities, health issues, or loss of personal belongings during the trip.
Travelers are advised to take travel insurance for additional safety.
It is the responsibility of travelers to ensure they are medically fit to undertake the tour.
Any health conditions must be disclosed at the time of booking.
All disputes are subject to the jurisdiction of the courts of [Your City, India] only.
✨ Note: These Terms & Conditions are subject to change without prior notice. The latest version will always be available on our official website.